EPOLOGIX LTD LTD
At EPOLOGIX LTD LTD, we strive to deliver your orders quickly, safely, and affordably. This Shipping Policy outlines our delivery methods, timeframes, and associated costs for both domestic (UK) and international orders.
Shipping Destinations
We currently ship to:
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United Kingdom (including Northern Ireland and the Channel Islands)
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Selected International Destinations
If your country is not listed at checkout, please contact us for a shipping quote.
Processing Time
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Orders are typically processed within 1–2 business days (Monday–Friday).
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Orders placed on weekends or public holidays will be processed the next working day.
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During peak periods (e.g., sales, holidays), processing times may be slightly longer.
Shipping Methods & Delivery Times
UK Shipping:
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 2–4 business days | £2.99 or Free on orders over £30 |
| Express Shipping | 1–2 business days | £4.99 |
International Shipping:
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| Europe | 5–10 business days | Calculated at checkout |
| Rest of World | 7–15 business days | Calculated at checkout |
Note: Delivery times are estimates and may vary due to customs delays or unforeseen circumstances.
Tracking Information
Once your order has been dispatched, you will receive a confirmation email with tracking details (if applicable). Please allow up to 24 hours for tracking to become active.
Customs, Duties & Taxes
For international orders:
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You are responsible for any customs duties, taxes, or import charges imposed by your country.
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We recommend checking with your local customs office for more information before placing an order.
Delivery Issues
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If your order has not arrived within the expected time, please contact us at hello@epologix.com with your order number.
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Lost or undelivered parcels will be investigated and replaced or refunded as appropriate.
Address Accuracy
Please ensure all shipping details are correct when placing your order. EPOLOGIX LTD LTD is not responsible for delays or losses due to incorrect or incomplete addresses provided at checkout.
Contact Us
For shipping questions, please contact:
Email: hello@epologix.com
Business Name: EPOLOGIX LTD LTD